Shipping policy

SHIPPING POLICY

Thank you for shopping at DuaMart Store.

Order Processing Time
• All orders are processed within 1–2 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time
• We deliver across Pakistan.
• Estimated delivery time is 3–7 business days depending on your location.

Shipping Charges
• Shipping charges are displayed at checkout.
• We may offer Free Shipping on selected products or promotional campaigns.

Cash on Delivery (COD)
• Cash on Delivery is available across most cities in Pakistan.
• Please ensure someone is available to receive the order.

Order Tracking
• Once your order is shipped, you will receive a tracking number via SMS, WhatsApp, or email (where applicable).

Delivery Delays
• Delivery may be delayed due to weather conditions, public holidays, or courier-related issues. We appreciate your patience.

Incorrect Address
• Customers are responsible for providing the correct shipping address. We are not responsible for delays or failed deliveries caused by incorrect address details.

Contact Us
DuaMart Store
Email: support@duamart.store
Phone: +92 309 5170332
Address: Shop #343, Raja Bazar, Sadiqabad, Rawalpindi, Punjab, Pakistan